If you have any questions about billing, please contact us at 712-542-2176 and ask for the Billing Office.
If you have insurance and you’ve provided our office with a copy of a current insurance card, we will first directly bill your insurance company. The insurance company will review the claim and make payment to our hospital/clinic. Then you may receive a bill from CRHC for the remaining portion, if any, is due. This process can take from 30 to 60 days.
If you do not have insurance, you will receive a bill from CRHC within 14 business days of your visit.
This is done in an effort to better communicate with your insurance company when it comes time to submit a claim. Verifying we have the most current card and billing address information on file will help to eliminate delays in payment processing due to records not matching.
YES, if you pay your entire balance within 30 days of the date on the statement you will receive a 5% discount. If considering paying in full to utilize the discount, please contact our CRHC Billing Office at (712) 542-2176 to make sure it’s properly accounted for in our computer system.
There are a number of reasons why your insurance may not have been billed.
Medicare and supplemental insurance plans do not cover oral or self-medications given in an outpatient setting. An outpatient setting may include, (1) An emergency room visit; (2) A patient categorized in an “observation” situation.
Any take-home medications given during an emergency room visit are not covered (including Medicare Part D). The reason is because CRHC does not have a retail pharmacy.
Yes, CRHC does work with patients to set-up payment plans. Call the CRHC Billing Office at (712) 542-8243 to get more information.
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CRHC is an Equal Opportunity Provider. “In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, color, age or disability color, age,
national origin or ancestry, disability, sexual orientation, gender identity or expression, diagnosis, or source of payment for care, including Medicare, Medicaid, or the Children’s Health Insurance Program (CHIP). (Not all prohibited bases apply to all programs.)
To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, D. C. 20250-9410 or call (800) 795-3272 (voice), or (202) 720-6832 (TDD) | File a complaint with CRHC