CRHC Emergency Department Receives 4-Star PRC Excellence Award 

Clarinda Regional Health Center • March 5, 2025

Clarinda Regional Health Center (CRHC) is proud to announce that its Emergency Department has been honored with the prestigious Four-Star PRC Excellence Award in 2025. This recognition, awarded by Professional Research Consultants, Inc. (PRC), reflects CRHC’s unwavering commitment to providing outstanding emergency care and exceptional patient experiences.


The PRC Excellence in Healthcare Awards are based on patient feedback and recognize organizations that achieve excellence in patient satisfaction and quality of care. CRHC’s Emergency Department earned this distinction for scoring in the top 25% nationally in key patient experience metrics, placing it among the leading emergency care providers in the region.


“We are incredibly honored to receive this award, as it reaffirms our dedication to delivering high-quality emergency care to the communities we serve,” said Jennifer Chamber, Director of Emergency Services. “This recognition is a testament to the hard work and commitment of our entire Emergency Department team, who go above and beyond to ensure that each patient receives compassionate, timely, and effective care.”


CRHC’s Emergency Department remains dedicated to continuous improvement, implementing best practices and innovative solutions to enhance patient care and experience. This award highlights the department’s success in fostering a patient-centered environment while maintaining the highest standards of medical excellence.


To learn more about the 2025 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCExcellence.com.


About PRC

PRC, a leader in the experience management space, is taking experience solutions to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. PRC’s proprietary healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem. www.PRCExcellence.com


Professional Research Consultants, Inc.

Laurie Speaks

Senior Vice President, Client Success

818-939-4121

LSpeaks@PRCExcellence.com


#####

By Clarinda Regional Health Center September 10, 2025
Drive Thru Clinic is located at the Clarinda Mental Health Center Parking Lot
By Clarinda Regional Health Center September 3, 2025
Lab Draws and Influenza Vaccines are available in October!
By Clarinda Regional Health Center September 2, 2025
Clarinda Regional Health Center (CRHC) is excited to welcome Dr. Jose Hinojosa, a Family Medicine physician, to the team. Dr. Hinojosa brings more than 30 years of experience in caring for patients of all ages and will begin seeing patients in September of 2025. Dr. Hinojosa completed his medical degree at the University of Cincinnati College of Medicine and his residency at the University of Texas Health Science Center in McAllen, Texas. Over his career, he has served in multiple leadership roles, including Medical Director and Chief of Staff, while remaining passionate about providing patient-centered primary care. “I’m looking forward to getting to know the people of Clarinda and the surrounding communities. My goal is to provide the kind of care that helps patients feel heard, supported, and confident in their health,” Hinojosa said. CRHC President/CEO Chuck Nordyke stated, “We are thrilled to welcome Dr. Hinojosa to Clarinda Regional Health Center. His extensive background in family medicine and leadership, combined with his dedication to patient care, will be of benefit to the patients and families we serve. He reflects our mission of Advancing Exceptional Care close to home.” At CRHC, Dr. Hinojosa will offer a full range of family medicine services, including wellness visits, preventive care, chronic disease management, and care for everyday illnesses and injuries. He will be seeing patients Tuesday through Thursday from 7a.m. to 7p.m. Appointments with Dr. Hinojosa can be scheduled by calling the CRHC CMA Clinic at 712-542-8330 or requesting an appointment with him using our online feature . For more information about Clarinda Regional Health Center, visit www.clarindahealth.com.
By Clarinda Regional Health Center August 25, 2025
Clarinda Regional Health Center (CRHC) is proud to announce that its Medical Clinic has been named the “Best Medical Clinic” in the 2025 Best of Business Awards by BusinessRate. This recognition reflects CRHC’s ongoing commitment to its mission of Advancing Exceptional Care for patients across southwest Iowa. The Best of Business Awards spotlight outstanding local businesses that consistently provide exceptional service and earn strong community support. Winners are determined based on recent customer reviews, community nominations, and overall reputation in their industry. “This award is a direct reflection of the incredible team we have at CRHC,” said Chuck Nordyke, Chief Executive Officer of Clarinda Regional Health Center. “From our front desk to our physicians and nursing staff, everyone plays a role in making sure patients feel cared for and confident in their healthcare. We’re honored to receive this recognition from the community we proudly serve.” CRHC's CMA Clinic provides a full spectrum of care, including family medicine, pediatrics, chronic condition management, women’s health, and preventative services. With a strong emphasis on patient-centered care, the clinic continues to expand access to services and specialists to meet the growing needs of the region—living out its commitment to Advancing Exceptional Care every day. Clarinda Regional Health Center thanks the patients, families, and community members who took the time to share their positive experiences and support through their reviews. This recognition is a reflection of our incredible team—providers, nurses, and staff—who live out our mission of Advancing Exceptional Care every day. From family medicine and pediatrics to women’s health, chronic care, and preventative services, our clinic is here to serve patients across southwest Iowa with compassionate, patient-centered care .
By Clarinda Regional Health Center July 15, 2025
Clarinda Regional Health Center (CRHC) is proud to announce it has been recognized with multiple awards in the Best of Midwest 2025 contest. The community-driven recognition program celebrates businesses and organizations that demonstrate excellence across various categories. CRHC was voted Gold in the following categories: Mental Health Services (Also recognized in Hospice/Home Care Category) The organization also earned Silver Winner recognition in: Assisted Living Hospital Medical Facility Orthopedic Surgeon Pharmacy “We are deeply honored by this recognition,” said Chuck Nordyke, Chief Executive Officer at CRHC. “These awards reflect the trust and support of our community, and they reinforce our ongoing commitment to delivering exceptional care at every level.” The Best of Midwest 2025 awards are voted on by the public, showcasing those who go above and beyond in their service. CRHC is grateful to all who cast their votes and continues to serve southwest Iowa with compassion, innovation, and dedication. To learn more about CRHC’s award-winning services and teams visit www.clarindahealth.com/awards follow us on social media.
By Clarinda Regional Health Center July 15, 2025
Clarinda Regional Health Center (CRHC) is proud to share it has been awarded a prestigious federal grant from the Substance Abuse and Mental Health Services Administration (SAMHSA) to support Emergency Medical Services (EMS) training, recruitment, and lifesaving preparedness efforts across Page, Taylor, and Montgomery Counties. This competitive grant has been the topic of much planning over the last 12 months, so that it could be implemented over a two-year performance period. These efforts begun September 30, 2024 and will conclude in September 2026. Through the awarded grant, Clarinda Regional Health Center has been working on launching a multi-faceted initiative focused on strengthening the region’s emergency response capabilities. Funding will directly support these iniatitives: College tuition for 10 EMT scholarship recipients, covering the cost of the Emergency Medical Technician (EMT) course and certification to help recruit and train the next generation of emergency responders. Purchase of 67 Automated External Defibrillators (AEDs) to be installed in key businesses and organizations throughout Page, Taylor, and Montgomery Counties. See map below. AED education for each organization receiving an AED, ensuring proper usage and maintenance of the life-saving devices. Free community education sessions across the three counties on how to use an AED and respond effectively in a cardiac emergency. Procurement of new LifePak Defibrillators to upgrade lifesaving equipment for emergency teams at Clarinda Regional Health. Planning and hosting of a free, one-day regional EMS training event for all emergency personnel in southwest Iowa, promoting collaboration, skill development, and professional support. Attending job fairs to support EMS and healthcare recruitment throughout the region. Sending a CRHC staff member for Crisis Prevention Intervention (CPI) training to enhance emergency readiness and safety protocols. “This grant provides critical resources to improve EMS readiness in our communities while expanding access to AEDs and lifesaving education,” said Jennifer Chambers, Director of Emergency Services, at Clarinda Regional Health Center. “We are especially proud to invest in EMT students and regional emergency responders who are essential to the health and safety of our region.” The SAMHSA grant aligns with CRHC’s mission to provide quality, compassionate healthcare while fostering strong community partnerships and improving rural health outcomes. More information on upcoming AED installations, community education events, and the regional EMS training day will be shared in the coming months. For questions or to learn how your organization can get involved in this effort, contact Clarinda Regional Health Center's EMS Department at 712-542-8289 or visit clarindahealth.com. #### --- About Clarinda Regional Health Center is a critical access hospital serving southwest Iowa with a full spectrum of healthcare services. Committed to excellence, innovation, and community well-being, CRHC partners with individuals and organizations to build a healthier region.
Show More